Return Policy

If you’re not satisfied with your order, you may return most items within 90 days of purchase to receive a refund, credit or replacement. Firearms, ammunition, and food are not returnable or refundable. All sales are final.

Our goal is to make purchasing and returning products a very simple process. We realize that not everything you purchase from us is exactly what you wanted.

The product description page typically will state if the product is returnable or not. However, the most commonly non-returnable items are:

  • Firearms
  • Ammunition
  • Food
  • Surplus

Simple Product Return Process:

Product was purchased within 90 days.

Determine if the product is a returnable product. Some products the manufacturers prefer to handle the returns and repairs, please check the product description page for any specific return procedures.

Ensure the product is still in the original packaging and is not damaged. Damaged packaging is subject to a 25% restocking fee, products showing excess usage may be returned to the customer.

Please email us (Monday-Friday 8 am to 5 pm, Eastern time) to obtain a Return Authorization Number and receive a prepaid shipping label.

Securely package the product in a box and affix the prepaid shipping label that we supply.

Drop off the package to be shipped (at a local office of the shipping carrier).

Please allow 10 days for your package to be received, inspected and processed before a refund will be issued.